Return Policy Page

1. No Returns or Refunds (Except for Defective or Damaged Items)

• We do not accept returns or offer refunds for most items once the order has been placed and shipped.
• We encourage you to carefully review your order before completing your purchase. However, if your item is defective or damaged upon arrival, we will take immediate action to resolve the issue.

2. Refunds for Damaged or Defective Items

• If you receive a defective or damaged item, please contact us within 7 days of receiving your order.
• To initiate a claim, send an email to tomasikladyous@gmail.com with:Your order numberPhotos of the damaged or defective itemA brief description of the issue
• Once we receive your claim and review the provided images, we will process your refund to the original method of payment.
• Please allow 7-10 business days for the refund to appear in your account, depending on your payment provider.

3. No Refunds for Change of Mind

• We do not offer refunds for change of mind or buyer’s remorse. Please ensure you are satisfied with your purchase before finalizing the order.

4. Final Sale Items

• All final sale items are not eligible for returns or refunds, unless the item is defective or damaged upon arrival.

5. Contact Us
If you receive a damaged or defective item, or if you have any questions or concerns about your order, please reach out to us at contact email tomasikladyous@gmail.com. We are happy to assist!